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These terms govern your access to the Vie de Vanille website, our product listings, and the information we share about vanilla bean curing and culinary ingredients. Please read them carefully before placing an order or commissioning a custom aging program.
Vie de Vanille offers single-origin Madagascar bourbon vanilla beans, vanilla bean paste, pure extracts, and custom curing services for pastry chefs, home bakers, and specialty food brands. All products are described with tasting notes, moisture content specifications, and pairing suggestions so you can evaluate them before purchase. Custom aging programs are arranged on an individual basis and confirmed in writing before any work begins.
We take care to describe each batch accurately, including origin, grade, moisture content, and aroma profile. Because vanilla is a natural agricultural product, slight variations in color, size, and flavor intensity may occur between batches. These variations do not constitute a defect and are part of the character of hand-cured beans. If you have specific requirements for your kitchen, contact us before ordering so we can confirm whether a particular batch meets your needs.
Orders for beans, paste, and extracts are confirmed once we receive your request and payment details. Custom aging programs require a consultation to define the batch size, desired flavor profile, and timeline. We will provide a written summary of the agreed scope before you commit. You are responsible for providing accurate contact and delivery information; we are not liable for delays caused by incorrect details.
You agree to use this website for lawful purposes only and not to reproduce, resell, or redistribute our product descriptions, tasting notes, or grading guides without permission. If you purchase beans for resale, you are responsible for complying with food safety regulations in your own jurisdiction. We do not provide medical or nutritional advice, and our products are not intended to diagnose, treat, or prevent any condition.
To the fullest extent permitted by law, Vie de Vanille is not liable for indirect, incidental, or consequential damages arising from the use of our products or the information on this site. Our total liability for any claim related to an order is limited to the amount you paid for that order. We do not guarantee that the website will be available without interruption or free from errors, though we make reasonable efforts to keep it accurate and current.
We may suspend or terminate your access to this website if you breach these terms, misuse the content, or engage in activity that disrupts the service for other users. You may stop using the site at any time. Upon termination, the provisions regarding limitation of liability and governing law will continue to apply.
We may update these terms from time to time to reflect changes in our services, legal requirements, or operational practices. The current version will always be posted on this page with the date of the last revision. Continued use of the website after changes are posted constitutes acceptance of the revised terms.
If you have questions about these terms, our privacy practices, or any aspect of our service, contact us at info@viedevanille.com or write to Jalan Sungai Maaw, Sibu, Sarawak, 96000, Malaysia. We will respond as soon as we can, usually within two business days.